![]() ![]() ![]() Blank lines appear in the Outlook message list or in Outlook contacts.Outlook items don't open, or the item that opens is not the item that you selected.Outlook doesn't open, stops responding, or quits unexpectedly. ![]() If you have any of the following problems, the database might be damaged, and you might have to rebuild your identity database by using the Microsoft Database Utility: Your identity is located in the Microsoft User Folder data. The identity contains a set of email messages, contacts, tasks, calendars, accounts settings, and more. This article describes how to rebuild the identity database to resolve problems in Microsoft Outlook for Mac 2011. Outlook 2011 for Mac gives you some tools to help you manage your Identities. In Office 2011 for Mac, the default Outlook Identity is called Main Identity, but the application allows more than one. If this is the first account you're creating in Outlook 2011, under Add an Account, click Exchange Account. ![]()
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